Self care is about looking after yourself in a healthy way​

Positive Steps

We all feel low, worried or anxious at times, but sometimes this becomes worse and these problems stop us from living our life in the way we want to. You may feel like nothing can be done to help you feel better and taking the first steps can be hard.

Positive Steps is here to help you develop skills for good mental health by:

We will take the time to understand what you need to get back on track. We provide a range of evidence-based talking therapies as well as advice and guidance on community services that can support you in your local area.

Click here to visit their website.

Kooth XenZone

XenZone is a provider of online mental health services for children, young people and adults. Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

For more information about Kooth, please visit If you’re a parent looking for more information about Kooth, please email

To visit Kooth’s website, click the logo …

Wellspring Counselling

Established as a registered charity in 1994 by the local Church Leaders and GPs, Wellspring offers confidential help and support to people in our local community. 

They offer our services to all who seek help irrespective of gender, ethnic origin or religious beliefs.

They offer a unique service in the North Somerset area making counselling accessible to all in a timely and cost effective manner. Clients can access the service themselves or after consultation with their GP. Wellspring have excellent links with the local GPs and use their premises for evening sessions. They are well respected in the area and receive some funding from town and parish councils in Nailsea, Backwell and Portishead.

Click here to visit their website.

Improved Access

We are working together with other local practices to offer patients access to more appointments in the early mornings, evenings and at weekends. To find out more about these services, please contact the practice.


Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding. They won’t give up until everyone experiencing a mental health problem gets support and respect.

Click here visit their website.


People talk to Samaritans anytime they like, in their own way – about whatever’s getting to them. You don’t have to be suicidal.

Click here to go to their website.

New Dawn Counselling Service

New Dawn provide affordable, low cost counselling for individuals and couples at their Weston-Super-Mare branch.

To contact them please phone 01934 614 313. Because they are manned primarily by volunteers your call may not be answered so please leave a message on their answerphone. They aim to return all calls within 24 hours Monday-Friday.

Click here to visit their website.


Relate are the UK’s largest provider of relationship support, and last year they helped over two million people of all ages, backgrounds, sexual orientations and gender identities to strengthen their relationships.

Click here to visit their website.

Vine Counselling

Situated in Congresbury, and serving individuals across North Somerset, Vine Counselling provides professional and confidential counselling services, based on respect, care and quality.

Established in 2007 with a charitable status Vine Counselling offers support and guidance to the local community. Their professionals bring their expertise and their ethos to deliver high quality counselling services in a peaceful and tranquil setting.

Click here to visit their website.

Customer Notice

We are having a new phone installed on Friday 5th August. This should not affect your ability to contact the Surgery as the switch over should be seamless. Please bear with us if you experience any issues.

Kind regards,

168 Medical Group

Surgery Closure

Due to a national problem with our clinical system, we are unable to open the surgery for the remainder of the afternoon (Friday 26th May).

We apologise for any inconvenience caused.

If you are experiencing a medical emergency, please call 999. If you have an non-emergency query, please call 111.

Thank you for your patience.