What to do when the surgery is closed

Your GP team is responsible for providing care to you during normal working hours – Monday to Friday 8.00am to 6.30pm (excluding bank and public holidays).

When the surgery is closed you can see a GP (or other clinician) via 111 – telephone or online calls are free from landlines and mobiles. This is provided by Severnside Integrated Urgent Care Service (previously the GP Out-of-Hours). It is for urgent problems but not for emergencies.

To find out more about Severnside IUC and what to do when the surgery is closed, visit the SevernSide Integrated Urgent Care Service website and download the Severnside IUC Patient Leaflet.

If you have a medical emergency, you should call 999 or visit your nearest Emergency (A&E) Department, day or night. Weston Hospital A&E is open from 8am until 10pm, 7 days a week. The nearest A&E when Weston is closed is Bristol Royal Infirmary (Bristol) or Musgrove Park (Taunton).

Clevedon Minor Injury Unit (MIU)

Clevedon Minor Injury Unit (MIU) offers treatment for adults and children over three years of age for a wide range of minor injuries.

Provided by North Somerset Community Partnership (NSCP), you can drop in with no appointment necessary. All patients are seen by an Emergency Nurse Practitioner (ENP).

Visit https://www.nbt.nhs.uk/our-services/a-z-services/emergency-zone/clevedon-minor-injury-unit-miu where you can find out more information about the Clevedon MIU, the opening hours, the location and how to contact them.

Customer Notice

We are having a new phone installed on Friday 5th August. This should not affect your ability to contact the Surgery as the switch over should be seamless. Please bear with us if you experience any issues.

Kind regards,

168 Medical Group

Surgery Closure

Due to a national problem with our clinical system, we are unable to open the surgery for the remainder of the afternoon (Friday 26th May).

We apologise for any inconvenience caused.

If you are experiencing a medical emergency, please call 999. If you have an non-emergency query, please call 111.

Thank you for your patience.