Practice Workflow Administrator

Reporting to: Operations and Performance Management
Accountable to: Executive Manager
Hours per week: Total: 37.5 hours
Rate of Pay: £9.00 per hour (reviewed at 6 months)

Working as a member of the Admin Team you will carry out a number of administrative tasks and provide a high standard of support within the Practice. This is a mainly computer based role and therefore requires a high standard of IT competence. You will be expected to use reasoning and judgement skills to make appropriate decisions and effectively manage multiple tasks and systems.

Tasks may include the following but will not be limited to:

Workflow Coding (25 hours per week)

  • Be responsible for updating patient records with appropriate clinical information from clinic letters.
  • Follow our workflow optimisation procedures to code onto patients notes relevant information ascertained form clinical letter.
  • Highlight relevant information and actions on letters and send to onto GPs.

Administration (7.5 hours per week)
Organise clinics for the following:

  • Learning Disabilities list
  • Baby 6 week checks
  • Mother postnatal checks
  • Implants/Coils clinics
  • Minor Op Clinics
  • Signpost simple clinical requests to Pharmacy Consultation Service

High level Admin

  • Administer Chronic Disease Recall System
  • Assist with work relating to the Quality and Outcomes Framework (QOF)

Summarising Medical Records (5 hours per week)

  • Other adhoc admin in line with the role with training given where required.

We welcome informal visits to the practice for anyone interested in applying for this role. If you have questions you are welcome to telephone our Executive Manager Eloise Poynter on 01934 640903 or email

To apply please email your CV to

Closing date: Friday 30th October 2020