The clinicians and staff at the practice have access to a telephone interpreting service. It generally only takes a moment to get an interpreter on the line. You should ask for an interpreter if you need one. You should not need to bring a family member with you to translate if you do not wish to.
If you need access to a British Sign Language interpreter, we can arrange this for you. Please let us know in advance so we can ensure you have access to this. You can use AskMyGP to request this.