Protecting your Information, Confidentiality and Information Sharing

The information we hold about you is solely for the purpose of caring for your health and will only be seen by those who need to. There is a possibility of patient information being used by other organisations for the purpose of managing your care or the management of health care services. In addition, recent changes to IT and NHS policy have made it possible to share information with other healthcare professionals e.g. hospitals.

NHS supplementary Privacy Notice for Coronavirus (Covid-19): https://digital.nhs.uk/services/summary-care-records-scr/scr-coronavirus-covid-19-supplementary-privacy-notice

Summary Care Record

Please ask at reception for more information on the Summary Care Record (national scheme) and Connecting Care (local scheme across Bristol, South Gloucestershire, North Somerset). You have the right to opt out of information sharing. We have a legal duty to keep confidential all the information held about you. The obligations the NHS has, together with the rights that every individual enjoys, are set out in the Data Protection Act 1988. If you have any questions about patient confidentiality please contact the Practice Manager. Protecting your personal information is of paramount importance.

Information about accessing your health records can be found here. Please also download this Patient Leaflet which has information you need to be aware of before requesting access to your records. If you wish to access your records, you will need to fill in these forms: Option 1 and Options 2 and 3. This letter explains these options.

Customer Notice

We are having a new phone installed on Friday 5th August. This should not affect your ability to contact the Surgery as the switch over should be seamless. Please bear with us if you experience any issues.

Kind regards,

168 Medical Group

Surgery Closure

Due to a national problem with our clinical system, we are unable to open the surgery for the remainder of the afternoon (Friday 26th May).

We apologise for any inconvenience caused.

If you are experiencing a medical emergency, please call 999. If you have an non-emergency query, please call 111.

Thank you for your patience.