What is Patient Access?

Patient Access is an online service which patients can register for in order to:

Patient Access is a 24 hour online service which you can access from home, work or on the movie via the free app – wherever you can connect to the internet.

Detailed Coded Record Access

You can also request access to your Detailed Coded Record which allows further access to your medical record online. This requires another form to be completed for this level of access. These requests for further access will be considered on a case by case basis by your GP. If access is agreed, this can then take up to 30 days to be added to your Patient Access account. There is an information leaflet available at reception regarding accessing records online.

The Detailed Coded Record Access forms are available at reception

This further access includes:

How to register for Patient Access

To register you will need to apply in person with 2 separate forms of identification (1 photo ID and 1 separate proof of address) and complete the ‘Patient Access Registration form’.

Examples of acceptable ID include a driving licence, passport, a recent utility bill (e.g. gas, electric, satellite, TV, phone bill) issued within the last 3 months, a bank statement, council tax bill for the current council tax year, mortgage statement.

Please note Patient Access is not available for children aged under 16 years old.

Help using Patient Access

If you require help, please check the Patient Access Support section. If you are still experiencing issues with registering your details or accessing Patient Access following registration, please contact the practice.

Download the free Patient Access app for Android or IOS

Customer Notice

We are having a new phone installed on Friday 5th August. This should not affect your ability to contact the Surgery as the switch over should be seamless. Please bear with us if you experience any issues.

Kind regards,

168 Medical Group

Surgery Closure

Due to a national problem with our clinical system, we are unable to open the surgery for the remainder of the afternoon (Friday 26th May).

We apologise for any inconvenience caused.

If you are experiencing a medical emergency, please call 999. If you have an non-emergency query, please call 111.

Thank you for your patience.

askmyGP is currently offline

Unfortunately, our askmyGP service will be offline today – if you have an urgent request, you will need to call the surgery on the below number.

We have an increased demand on our services and are therefore only able to offer urgent appointments. We are triaging all requests and prioritising urgent requests first. 

Please call the surgery to make an appointment on 01934 624 242.

Note To Our Patients

All of our clinicians are on a training session this afternoon, therefore we are only treating patients with an urgent medical need.

askmyGP will reopen tomorrow (22/03) at 8am.