Suggestions and Complaints

We run a patient participation group – see the waiting room notice board or ask a receptionist for more information.

Our practice is governed by ‘The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009’. If you do have cause for complaint please pick up a complaint form at the reception. Full details are on display in reception.

Our aim is to provide expert and friendly personal health care for you and your family. Your suggestions and ideas are always welcome and if you have any worries or complaints, please contact our practice manager.

Thank you

Customer Notice

We are having a new phone installed on Friday 5th August. This should not affect your ability to contact the Surgery as the switch over should be seamless. Please bear with us if you experience any issues.

Kind regards,

168 Medical Group

Surgery Closure

Due to a national problem with our clinical system, we are unable to open the surgery for the remainder of the afternoon (Friday 26th May).

We apologise for any inconvenience caused.

If you are experiencing a medical emergency, please call 999. If you have an non-emergency query, please call 111.

Thank you for your patience.